{"id":3256,"date":"2025-04-16T21:04:09","date_gmt":"2025-04-16T21:04:09","guid":{"rendered":"https:\/\/wepartner.com.mx\/?p=3256"},"modified":"2026-03-06T03:21:37","modified_gmt":"2026-03-06T03:21:37","slug":"customer-service","status":"publish","type":"post","link":"http:\/\/wepartner.mx\/en\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"3256\" class=\"elementor elementor-3256\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ff92e2e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4ff92e2e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c3fef2\" data-id=\"5c3fef2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-763efedf elementor-widget elementor-widget-heading\" data-id=\"763efedf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer Service \u2013 Biling\u00fce<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55f3c087 elementor-button-info elementor-align-left elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"55f3c087\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Presencial | Tiempo completo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69f07f5 elementor-button-info elementor-align-left elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"69f07f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Canc\u00fan Q.Roo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cb9bb0e elementor-widget elementor-widget-text-editor\" data-id=\"2cb9bb0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"269\" data-end=\"559\">Buscamos un\/a Agente de Customer Service entusiasta y proactivo\/a para unirse a nuestro equipo.<br \/><br \/>El objetivo principal de este puesto es garantizar una experiencia excepcional para nuestros clientes a trav\u00e9s de la atenci\u00f3n de sus consultas, quejas y necesidades, brindando soluciones r\u00e1pidas y eficaces. Si tienes excelentes habilidades de comunicaci\u00f3n, empat\u00eda y una actitud orientada a la resoluci\u00f3n de problemas, esta es la oportunidad perfecta para ti.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c7eaeb elementor-widget elementor-widget-heading\" data-id=\"3c7eaeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfQu\u00e9 har\u00e1s?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54870288 elementor-widget elementor-widget-text-editor\" data-id=\"54870288\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li class=\"\" data-start=\"561\" data-end=\"637\"><p class=\"\" data-start=\"563\" data-end=\"637\">Atender consultas, solicitudes y quejas de forma emp\u00e1tica y profesional.<\/p><\/li><li class=\"\" data-start=\"638\" data-end=\"724\"><p class=\"\" data-start=\"640\" data-end=\"724\">Brindar soluciones r\u00e1pidas a trav\u00e9s de canales como tel\u00e9fono y correo electr\u00f3nico.<\/p><\/li><li class=\"\" data-start=\"725\" data-end=\"788\"><p class=\"\" data-start=\"727\" data-end=\"788\">Proporcionar informaci\u00f3n clara sobre productos y servicios.<\/p><\/li><li class=\"\" data-start=\"789\" data-end=\"862\"><p class=\"\" data-start=\"791\" data-end=\"862\">Dar seguimiento a casos pendientes hasta su resoluci\u00f3n satisfactoria.<\/p><\/li><li class=\"\" data-start=\"863\" data-end=\"929\"><p class=\"\" data-start=\"865\" data-end=\"929\">Registrar detalladamente todas las interacciones con clientes.<\/p><\/li><li class=\"\" data-start=\"930\" data-end=\"990\"><p class=\"\" data-start=\"932\" data-end=\"990\">Colaborar con otras \u00e1reas para resolver casos complejos.<\/p><\/li><li class=\"\" data-start=\"991\" data-end=\"1067\"><p class=\"\" data-start=\"993\" data-end=\"1067\">Identificar oportunidades de mejora en procesos y experiencia del cliente.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-147562d4 elementor-widget elementor-widget-heading\" data-id=\"147562d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfQu\u00e9 buscamos?\u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f77d620 elementor-widget elementor-widget-text-editor\" data-id=\"4f77d620\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"1036\" data-end=\"1121\"><p data-start=\"1038\" data-end=\"1121\">Experiencia previa en un puesto de atenci\u00f3n al cliente (preferible en call center o en un entorno similar).<\/p><\/li><li data-start=\"1036\" data-end=\"1121\"><p data-start=\"1038\" data-end=\"1121\">Habilidades de comunicaci\u00f3n excepcionales, tanto verbales como escritas.<\/p><\/li><li data-start=\"1036\" data-end=\"1121\"><p data-start=\"1038\" data-end=\"1121\">Capacidad para resolver problemas de manera r\u00e1pida y eficiente.<\/p><\/li><li data-start=\"1036\" data-end=\"1121\"><p data-start=\"1038\" data-end=\"1121\">Actitud positiva, paciente y orientada al servicio.<\/p><\/li><li data-start=\"1036\" data-end=\"1121\"><p data-start=\"1038\" data-end=\"1121\">Capacidad para trabajar bajo presi\u00f3n y manejar situaciones dif\u00edciles con empat\u00eda y profesionalismo.<\/p><\/li><li data-start=\"1036\" data-end=\"1121\"><p data-start=\"1038\" data-end=\"1121\">Conocimiento b\u00e1sico en el uso de herramientas inform\u00e1ticas y sistemas de gesti\u00f3n de clientes (CRM).<\/p><\/li><li data-start=\"1036\" data-end=\"1121\"><p data-start=\"1038\" data-end=\"1121\">Disponibilidad para trabajar en turnos rotativos, incluyendo fines de semana y d\u00edas festivos (seg\u00fan sea necesario).<\/p><\/li><li data-start=\"1036\" data-end=\"1121\"><p data-start=\"1038\" data-end=\"1121\">Bachillerato concluido.<\/p><\/li><li class=\"\" data-start=\"1124\" data-end=\"1203\"><p class=\"\" data-start=\"1126\" data-end=\"1203\">M\u00ednimo 1 a\u00f1o de experiencia en atenci\u00f3n al cliente (call center o similar).<\/p><\/li><li class=\"\" data-start=\"1204\" data-end=\"1249\"><p class=\"\" data-start=\"1206\" data-end=\"1249\">Ingl\u00e9s intermedio-avanzado (obligatorio).<\/p><\/li><li class=\"\" data-start=\"1250\" data-end=\"1293\"><p class=\"\" data-start=\"1252\" data-end=\"1293\">Franc\u00e9s intermedio-avanzado (deseable).<\/p><\/li><li class=\"\" data-start=\"1294\" data-end=\"1343\"><p class=\"\" data-start=\"1296\" data-end=\"1343\">Habilidades de comunicaci\u00f3n verbal y escrita.<\/p><\/li><li class=\"\" data-start=\"1344\" data-end=\"1405\"><p class=\"\" data-start=\"1346\" data-end=\"1405\">Conocimiento b\u00e1sico de CRM, log\u00edstica y Microsoft Office.<\/p><\/li><li class=\"\" data-start=\"1406\" data-end=\"1450\"><p class=\"\" data-start=\"1408\" data-end=\"1450\">Actitud positiva, paciente y resolutiva.<\/p><\/li><li class=\"\" data-start=\"1451\" data-end=\"1531\">Edad entre 20 y 35 a\u00f1os.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f742038 elementor-widget elementor-widget-heading\" data-id=\"5f742038\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ofrecemos:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ba15fe elementor-widget elementor-widget-text-editor\" data-id=\"4ba15fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"1585\" data-end=\"1618\">Salario base mensual de $12,000<\/li><li data-start=\"1585\" data-end=\"1618\">Prestaciones de ley desde el primer d\u00eda<\/li><li data-start=\"1585\" data-end=\"1618\">Vales de despensa<\/li><li data-start=\"1585\" data-end=\"1618\">Ubicaci\u00f3n c\u00e9ntrica (Corporativo Malec\u00f3n Am\u00e9ricas)<\/li><li data-start=\"1585\" data-end=\"1618\">Convenios y beneficios con empresas y universidades<\/li><li data-start=\"1585\" data-end=\"1618\">Ambiente colaborativo y din\u00e1mico<\/li><li data-start=\"1585\" data-end=\"1618\">No requerimos uniforme<!-- \/wp:list --><!-- wp:spacer {\"height\":20} --><\/li><\/ul><p>\u00a0<\/p><p><!-- \/wp:spacer --><!-- wp:separator {\"align\":\"center\",\"className\":\"is-style-default\"} --><\/p><p>\u00a1\u00a1Si cumples con los requisitos y te interesa la posici\u00f3n no dudes en postularte!!<\/p><p><!-- \/wp:spacer --><!-- wp:paragraph --><\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4572d8 elementor-widget elementor-widget-button\" data-id=\"c4572d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/wa.me\/529981227961\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Aplicar por Whatsapp<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Customer Service \u2013 Biling\u00fce Presencial | Tiempo completo Canc\u00fan Q.Roo Buscamos un\/a Agente de Customer Service entusiasta y proactivo\/a para unirse a nuestro equipo. El objetivo principal de este puesto es garantizar una experiencia excepcional para nuestros clientes a trav\u00e9s de la atenci\u00f3n de sus consultas, quejas y necesidades, brindando soluciones r\u00e1pidas y eficaces. Si [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[18],"tags":[29],"class_list":["post-3256","post","type-post","status-publish","format-standard","hentry","category-cat-talento","tag-cancun"],"aioseo_notices":[],"_links":{"self":[{"href":"http:\/\/wepartner.mx\/en\/wp-json\/wp\/v2\/posts\/3256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/wepartner.mx\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/wepartner.mx\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/wepartner.mx\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"http:\/\/wepartner.mx\/en\/wp-json\/wp\/v2\/comments?post=3256"}],"version-history":[{"count":13,"href":"http:\/\/wepartner.mx\/en\/wp-json\/wp\/v2\/posts\/3256\/revisions"}],"predecessor-version":[{"id":3862,"href":"http:\/\/wepartner.mx\/en\/wp-json\/wp\/v2\/posts\/3256\/revisions\/3862"}],"wp:attachment":[{"href":"http:\/\/wepartner.mx\/en\/wp-json\/wp\/v2\/media?parent=3256"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/wepartner.mx\/en\/wp-json\/wp\/v2\/categories?post=3256"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/wepartner.mx\/en\/wp-json\/wp\/v2\/tags?post=3256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}